AI salesperson for your site and stores
Glasko knows how to sell.
Trained as a salesperson, not as a chat: it asks who it is for and what the budget is, suggests three options and knows when to hand over to a person. It talks in text and voice, knows your catalogue, prices and stock per store, and leads the customer to an order, a reservation or an appointment.
Live on zlatara.net since November 2026. Serbian and English, text and voice, Claude and OpenAI models.
Customer: I am looking for an engagement ring, white gold, up to 200,000.
Glasko: We have three that would suit her. Kp0235d020 is in stock at Ada Mall, you can see it today. Shall I reserve it in your name?
Customer: Is it available in rose gold?
Glasko: Yes, the same model in rose gold is 196,000 RSD, made to order in 2 to 3 weeks.
Why Glasko
It sells, it does not just answer.
A website chat usually knows how to answer a question. Glasko knows what is in which store, what it costs and how to help the customer decide, like a good salesperson at the counter.
Knows your stores
Stock per store, in-store reservation, appointments, hand-over to a salesperson in the admin. The customer hears "in stock at Galerija, you can see it today", not "please check in the store".
Voice in the local language
The customer speaks, Glasko listens and answers out loud, in Serbian or English, with prices read in words. On the phone, in the store, while the customer holds the product.
Prices from data, never from the model
The model writes the sentences; prices, lead times and stock come from your site. A daily price guard checks that nothing drifts.
Your store's sales rules
Your rules, not a generic chat: what to offer first as a gift, how to ask about budget, when to suggest a set. We write them down with you during setup.
Two models
Claude and OpenAI, interchangeable without touching your site. If one gets pricier or weaker, switching takes a minute.
The channels customers already use
The same Glasko behind your site, Viber and WhatsApp, with the same knowledge and the same rules. The conversation picks up where it stopped.
How it works
Three steps to a salesperson who never sleeps.
Fullo does the setup with you, usually in two weeks. You do not need anyone from IT.
We connect catalogue and stock
Products, prices, images and stock per store come from your site or ERP, through a feed or an API. Glasko never memorises prices.
We write the rules and the tone
How your salespeople sell, what it may promise, how your brand sounds. We test it on a hundred questions before it goes live.
Glasko sells, you watch the numbers
On the site and on a tablet in the store, soon on Viber and WhatsApp too. A monthly report: conversations, reservations, orders and appointments that came through Glasko.
Reference
The first Glasko sells at Zlatara Andrejević.
A family jeweller with eighty years of tradition and six stores in Belgrade. Since November 2026 Glasko on zlatara.net helps customers choose an engagement ring, wedding bands and a watch, in text and voice, in Serbian and English.
- Knows the stock in each of six stores and reserves a piece in the customer's name
- Guides the customer through choosing an engagement ring, by budget and style
- Salespeople place orders from the site, on a tablet, next to the customer
Channels
One Glasko, wherever the customer writes or talks.
Website
A widget on every page, product cards in the conversation, microphone and read-aloud. Works on a tablet in the store too.
Viber and WhatsApp
Your brand's business account; the customer writes as to a friend, Glasko answers with the same knowledge as on the site, a salesperson takes over when needed.
App on the phone
The customer adds your site to the home screen and gets Glasko as an app, with a notification when the reservation is ready. No app stores needed.
iOS and Android
A Glasko app for customers who shop on several sites with Glasko: one account, all reservations and orders in one place.
Platforms
Works with the site you already have.
Glasko is a central service; your site gets a thin add-on that embeds the widget and sends catalogue and stock.
Astro and Payload
The stack Glasko runs on at Zlatara. Fullo builds new sites on it.
WordPress and WooCommerce
A one-install plugin: widget, catalogue and stock from WooCommerce; Fullo still does the setup.
Magento
A Magento 2 module with catalogue, stock per warehouse and orders.
Any site
Catalogue as a feed, stock through a simple API, the widget in one line of code. For everything else.
Pricing
Per brand, not per store or per seat.
A monthly subscription plus a one-time setup done by Fullo. Prices exclude VAT.
190 €a month
Setup 1,500 € once
- 500 conversations a month included
- Glasko on your site, in text
- Catalogue and prices from your site
- One language
- Monthly report
490 €a month
Setup 3,500 € once
- 2,000 conversations a month included
- Everything in Start, plus voice: the customer talks, Glasko reads aloud
- Stock per store, reservations and appointments
- Your store's sales rules
- Viber and WhatsApp (coming soon)
- Two languages
from 990 €a month
Setup from 6,000 €
- 5,000 and more conversations a month
- Everything in Sales, plus the in-store sales mode for your staff
- All languages
- ERP integration
- Contracted response time
One-year contract: setup at half price. Two-year contract: setup 0 € (Start and Sales). If you end the contract early, you pay the full setup, nothing more. Above the quota: 0.20 € per conversation (Start and Sales), 0.15 € (Chain). Setup covers connecting catalogue and stock, the store's rules and tone, testing and staff training.
Questions
What everyone asks first.
Can Glasko quote a wrong price?
Prices, lead times and stock come from your site; the model does not write them. A daily guard also checks that prices in conversations match the site.
What if Glasko does not know?
It says so and hands the conversation to the store: phone, Viber, email or an appointment, with the customer's contact if they left one.
How long does setup take?
Usually two weeks: catalogue and stock in the first, rules, tone and testing in the second. You give an hour for the rules and an hour for staff training.
What about customer data?
Glasko clearly presents itself as an AI assistant. Conversation logs stay on a server in the EU, with no personal data in reports, under a data processing agreement with every client.
Which languages does it speak?
Serbian and English today, in text and voice. Croatian, Slovenian and German come with the first client on that market.
Does it replace salespeople?
No. It works at night, at weekends and when staff are busy, and hands a customer who wants a person straight to the store. Salespeople use it themselves, on a tablet in the store.
Demo
See Glasko on your own catalogue.
Send us your site address. Within a week you get a Glasko that already knows your products, so you talk to it before signing anything.